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Services >> Important Information
Don't Buy Another Stamp to Pay Bills! Just click on MemberConnect Web, all you need is your account number and your four-digit access code and you'll be on our way to account access 24/7! MemberConnect Web is safe, secure and available whenever you are, best of all, it's FREE! You also get FREE Bill Pay when you sign up for e-statements (electronic statement delivery). E-statements allow you to view and print your statement much sooner than if mailed out. Here are just some of the benefits of MemberConnect Web, Bill Pay, and e-statements:
New enhancements have been made to Bill Pay. Now you can schedule a payment immediately after adding a payee. For extra security, you will also receive an e-mail anytime a payee is added. Once a payment is scheduled, you will automatically see when it will arrive at the merchant.
Get free account access anytime, night or day! Ask a representative for your access code and you'll be on your way to account access 24/7!
IDENTITY THEFT... Don't be a Victim! Identity theft happens when an unauthorized person obtains and illegally uses your personal information, such as your Social Security number (SSN), credit card, or any other account information, to establish new accounts, credit cards and/or loans in your name. Victims of identity theft are usually left with the expensive and time consuming task of clearing their name and credit history. Here are some ways to prevent identity theft:
Phishing, Spoofing and Spamming Phishers get your personal information by using e-mails and websites designed to look legitimate to deceive you into submitting personal data such as user names and passwords. Spoofers create a replica of an existing Web page to fool you into submitting personal, financial or password data. Spammers send unsolicited e-mail advertisements that may include viruses or hoaxes. Enhanced Account Security and Confidentiality In order to enhance the security and confidentiality associated with transactions you do at DSCU, we will now be asking for your driver's license or state identification card. We will then electronically match select information on your license with information that you gave us when your account was opened. This provides us with the correct account number to insure proper access to your account. The chance of someone else in the lobby hearing your account number is also eliminated since you don't have to say the numbers. Your signature and photo are also verified at this time. While this process may be an inconvenience to some, most members will appreciate the added security and confidentiality.
We know that mistakes can occur when using your checking account. DSCU wants to help you avoid returned checks when your account becomes overdrawn. The details of our newest service, called Courtesy Pay, were recently mailed to select members in good standing with the ability to overdraw their checking accounts up to $500. If you were not included in this mailing, please call if you are interested in Courtesy Pay. If you currently do not have a checking account with DSCU, this could be the reason why you were waiting to switch. Courtesy Pay will benefit you in the following ways:
Previously, overdraft protection was limited to those members that had authorized overdraft protection, such as a line of credit or automatic transfers from your other accounts. This type of overdraft protection, if authorized, will always be applied first. If you have questions or do not want Courtesy Pay, please call 313-581-2002 or 800-581-2003.
Emergency Numbers Lost/Stolen DSCU Plastic Cards:
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